State Department of Homeland Security: work on blockchain and other technological applications to improve the level of personal and intelligent m-government services

Recently, the Ministry of Interior and Communications of the State Council announced "Guidelines for the development of mobile devices for the national public service". The data pointed out that big data, blockchain, intellectual property and other technological applications must strive to regulate culture and improve the level of personal and intelligent service of m-government. By opening up the full role of blockchain in supporting data sharing, improving business processes, improving business collaboration and strengthening security, it further improves service efficiency. of m-government.

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In recent years, many regions and agencies have relied on community government agencies to support manual and manual control of public service problems, and have achieved significant results. Government service platform mobile terminals have become an important means for the government. We serve businesses and citizens at all levels. However, there remain unresolved issues such as the distribution of endpoint management of government service platforms, inconsistencies and special instructions, insufficient data distribution, incomplete support, and security vulnerabilities. To strengthen and design the construction of government services in the country (hereinafter referred to as the integrated national platform) mobile terminal, and support the online and portable management of government programs, these development guidelines have been set.

1. General information

(1) Leadership ideology.

Under Xi Jinping's leadership on Chinese New Year Socialism, the spirit of the 19th National Congress of the Communist Party of China and the 2nd, 3rd, 4th and 5th Plenary Sessions of the 19th National Congress will be realized. The People's Republic of China adheres to the concept of human development, adheres to the new development, adheres to the promotion of sustainable development, focuses on the energy transformation of government work, and evolves "management assistance". , continuously optimize the business environment, strengthen and standardize the construction and management of mobile terminals of the integrated national platform, and promote the standardization of mobile terminals of the platform of government services located in each region and county. features and levels of service and make it easier for businesses and individuals.

(2) The right to work.

Follow the whole plan. Strengthen the concept of the process, improve the design and specifications, strengthen the top design of the national integration platform terminal construction, play the role of the national government service platform mobile terminal hub and promote mobile integration. Fully enhance the intensive development of mobile terminals and service operation of government-funded resources of each region, office and government service platform.

Manage leadership needs. Focus on the issues and challenges of industry and the public, to meet the new needs and expectations of businesses and the public, and actively promote the pursuit of the set issues with which businesses and the public often interact in mobile devices, and improve the level of mobility. . Government outsourcing, improving user experience and the issue of government services have moved from "portable" to "easy to carry".

We recommend a new driver. Take full advantage of the mobile internet in terms of ubiquity, connectivity and intelligence, and actively use big data, blockchain, intellectual property and other technologies. adult urine to improve the personal and intellectual level of public service. Develop the way m-government services are delivered, monitor government leaders, encourage multi-stakeholder coordination, regulate the participation of government agencies and third parties, and promote the health and development of government services.

Maintain security and control. Accomplish the concept of national security as a whole, firmly establish the basic concepts of network security, improve efficiency and security, strengthen the protection of national security of government departments, and strengthen the protection of government data, information sensitive personal, etc. .. Securing government networks and information.

(3) work objectives.

Before 2022, it should be applicable to "mobile platform" and the "mobile platform" on the "mobile platform" representation of the "mobile platform" ,. The ability to improve the Government of the Government Platform Platform is the in the world. The combination of national fire setting the modification process that produces the update process, investigation and citizenship. In Yangtze delta, Sichuan and other regions Beijin - Tianjin - Hebei, the expert first to put the trial places in the flashing area Participate platform services are constantly changing, combination, all connections and business modifications. The country's mixing platform mobile problem continued with many separate names in the country mixture and handle the model. To accomplish "crossing gatherings", we support services in various things, and "the best content and support points have improved.

Second, the whole structure

(1) Hierarchical structure.

The integrated national platform mobile terminal includes the central government service platform mobile terminal, the State Council government service platform mobile terminal and the platform mobile terminal. form of service of the state government of each state (autonomous districts and municipalities directly under the direct control of the municipalities). central government). (See Annex 1 for the hierarchical diagram)

1. Mobile terminal of the National Government Services Platform and the Government Services Platform of the State Council Department.

The national government services platform mobile terminal is a universal hub of national mobile government services, and provides public access, public crossings and public services. . and public inquiries, planning, processing and joint services such as reviewing and commenting on grievance procedures. Government Services Platform Design, management and operation of a mobile government application management system for integrated monitoring of connected m-government service application requests, support for cooperation and resolution of the 'm-government services industry of regions and departments, use of services in various regions and departments synchronous access, suppression weapon, it is used for mobile terminals of the central administration service platform for the same service.

The State Department of Justice should actively promote the use of government mobile application applications, develop its own m-government services as needed, manage registration, review, publish and oversee m-government applications. government, and cooperate with the federal government. . The service management platform for m-government service requests connected to China Unicom. By law, the State Board will not establish a terminal at a foreign service center and must rely on a federal government terminal to provide external services. After the establishment of the ultimate mobile service platform, the State Board of Directors will accelerate the development of m-government service support services, complete the integration of all and the management in the midst of m-government service requests, and will adhere to the principle of all. "" To-Do "and" To-Do To-Do ", connect the relevant service application to the terminal of the federal service platform.

2. It is a terminal of the city government service platform.

The mobile hotspots of government service centers in each state (autonomous regions and cities directly under central government) are the main government service and access points in these areas. All regions should, in accordance with the principles of the state plan, fully support the role of the national integration platform, integrate m-government policies to help local communities, and establish and improve the mobile terminals of the state government. platform services. The mobile terminal of the state-owned service platform in principle provides the mobile government services to the outside world in a unified manner in all regions. The local government services department rushed to develop the m-government service request application, providing staff with such tasks as registering, reviewing, publishing and supervising m-government applications. -government, and under the administration of all types of m-government programs. Response services are integrated management systems, one-stop broadcasts, and services integrated into services such as mobile terminals of government service platforms, government service providers, and self-help centers. .

(2) Technical framework.

The national integration platform terminal business model typically includes a simple support layer, an application management process, and a service layer. (See Annex 2 for sketches)

The main support process is to provide a national e-government extranet, government cloud platform and government services platform, data services, big data analytics and other support for data. , unified identity authentication, unified certificate and other infrastructure for a unified mobile endpoint. Support for businesses such as electronic seals and other public support, incident management, management of “good and bad reviews” and use of products by customer service.

Application management process submission m-government service application management to provide user management, access control, release, operation and supervision services and other functions to provide administrative standards and operational m-government services. .

The service delivery system provides services such as advice, operations, investigation and analysis of government services to businesses and the public through services such as mobile internet applications (APPs) and small web-based services. shared models.

3. Strengthening the government services platform to build capacity and support governance processes and collaboration for m-government services.

Each region and department should strive to support the role of the national integration platform to support the design, development and modification of mobile devices on national roads assembled in accordance with the specification rules of the integrated structure and the management catalog. , integration self-assessment, data integration and integration of management and application integration services.

(1) Uniform structure and specifications.

1. Design and production of models. Design and upgrade the design of the mobile terminal and access to the unified national platform structure, standardize the technical architecture, access components, interfacing, etc., introduce the rules in more detail access and entry service applications; and provide government services in each region. improvements. The state working group deals with and develops the design and development of the mobile terminal platform.

2. Good management standards. Support the comprehensive management of the national integration platform mobile terminal quality of life, develop and improve the national integration platform mobile terminal quality management system where, manage and optimize operations, application management, supervision, etc. Full time job, stable service and good experience.

Three. Security protection and management model. Develop and improve the national integration platform for mobile device security and management standards, and strengthen mobile device data protection and network security, daily monitoring, risk alerts and responses emergency on the government service platform in each regional and other facility. General assembly.

(2) Integrated inventory management.

Based on the Key List of Federal Government Services Platform, it focuses on education, public safety, public health safety, public health, taxation, etc., and focuses on frequent problems which affect production and the life of industry and the public. The service provider, National Integration Platform Mobile, includes a list of government-wide cross-platform devices and supports the implementation of the same publication and the management of related services on the mobile side, computer side (PC side). ). finally), in accordance with the requirements of the export of "one connection" and "regional connection" of government services, such as self-service facilities, to the service process The m-government has operated continuously, the data has been updated, and many government devices were integrated, it was continuously supported. The services are provided on the government services terminal by managing the list of government devices multiple times in the national integrated mobile terminal platform.

(3) Unified identity authentication.

Based on national credentials such as personal data and legal documents, rely on the integration of self-certification from federal government support services to establish that there is a combination of national self-recognition standards, self-recognition standards and self-recognition standards. , and set up an error correction for the self-assessment. The Unified National Platform mobile terminal supports public integration, identity authentication and recognition of interregional, interdepartmental trust and mutual recognition of users' personal information. According to the needs and characteristics of mobile services, each region and related entities of the State Council should constantly improve the quality of government services, on-site security, and provide users with QR code, gesture recognition, recognition of fingerprints. , voice recognition and other security options; easy self-recognition.

(4) Data sharing.

Federal Services Platform integrates and provides access to government information sharing needs, and supports the delivery of secure, consistent and useful integration, integration and cross-border access interventions required for government applications . Respond well to the innovation and development needs of m-government services. All the regions and agencies involved in the Council of State should promote regional integration and integration and national integration and integration. Certificates and certificates. Support the mobile end of the government service platform to take advantage of "code analysis and certificate viewing", "one certificate for every application", "no need for every application" " , and “reduce certification to help the public”.

(5) Integrated application management.

All regions and ministries should serve as a model for the administration of government requests in their respective regions and agencies according to a common model. In order to support government application services, it is necessary to model the behavior of third-party platforms and manage and monitor the services in various ways to ensure safe and reliable application. The last two phones of the federal service platform and the m-government service application developed by the relevant agencies of the State Council are expected to be connected to the last phone of the federal service platform by the end. from 2022. The service application must be connected simultaneously with the last telephone of the national service platform. All regions should accelerate the integration of the existing mobile service application into the state government service platform terminal, and at the same time access the service platform terminal of the federal government.

4. Improve mobile services and government service platform structure to provide better m-government services to businesses and the public.

All regions and agencies involved in the State Board should focus on the needs of businesses and the public to improve the best mobile terminal operations on the platform of government services, and continue to strengthen and integrate the services of packaging and "code scan and release certification". "one card for each application", "no content for each service" In other situations of the application, we will continue to improve the level of service support governments by making the most of new technologies on the Internet.

(1) Improve personal performance and intelligent service.

1. Create a unique environment for users. Create and develop a service center for the government services platform for mobile users, register and display electronic credentials, information, grievances and user information, etc., focus on the needs and the characteristics of multiple users and support a variety of convenient operations. . Rights and Services Get direct access to services, individual services, social and personal networks, and continue to improve the user experience.

2. Improve the search and service of intelligent customers. Use advanced technology and other technologies to better explore the functionality of government mobile services and to integrate government-sponsored mobile services, and improve accessibility and expertise of research services. By developing the best customer experience that combines intelligent search, intelligent question and answer, and intelligent navigation skills, businesses and the public can access fast and accurate information scripting services.

Three. Improve the "positive and negative assessment" of government services. We continue to strengthen the “positive and negative assessment” assessment based on utilities. By scanning QR numbers, pushing messages, etc., businesses and the public can measure and comment on services anytime, anywhere, and support government services. Changes in government information to meet the needs of businesses and the public.

4. Make changes as you age. Improve the interaction of the mobile terminal interface, play content, fast operation, voice service and other functions of the government service platform, and frequently provide large print, audio version and applications government mobile services for the elderly, and the introduction of "care" and "Senior types" related applications, "The elderly can enjoy the convenience of government mobile services. "

(2) Continue to strengthen the application scenarios for m-government services.

1. Support for mixed package support. Achieve consensus by developing integrated packaging services necessary for mobile device management through integrated packaging, integrated design and reengineering processes, with a focus on full lifespan for businesses and consumers. individuals, as well as a focus on multiple government agencies and departments. To do. The issue of government services is a “one-off” issue.

2. Support “scan code and display certificate” service. Encourage the integration and use of electronic certificates such as resident registration card, resident registration card, electronic health insurance, driver's license, driver's license, and business listing from the common country terminal, and support family management, social security, housing, medical and other issues We provide "current code and certificate analysis" services and efforts to establish real name authentication, authentication real name and a certificate sharing job template.

Three. Supports "one certificate for each application" and "no credentials for each application". Promote "one certificate for all services" in government departments by attaching an electronic certificate with an ID combination or a combination number. Securely design, receive, exchange, store and share electronic files and support pre-collected data and reuse applications for public assistance through electronic data sharing, trust and recognition. In order to learn about the advertising, operation and use of m-government services, we "mindlessly sponsor" payment, delivery, etc. In an emergency, we can continue to improve the performance of m-government services by detecting automatic scripts and application exceptions.

4. Develop basic services. We regularly support basic services that are relevant to people's daily lives, such as medical care, public transport, water, electricity, heating and communications, to mobile phones of government agencies, providing integrated services, and more. Simple support counts on the palm of your hand and the tip of your finger.

(3) Use of the latest technologies to improve the level of accessibility of government services.

Leverage big data, intelligent intelligence, Fifth Party (5G) mobile communications and other technologies, as well as data mining, intelligence and other widely used means to replace government mobile services. By opening up the full role of blockchain in supporting data sharing, improving business processes, improving business collaboration, and enhancing security, it further improves service efficiency. of m-government.

Fifth, prevention

(1) Improve the culture of the organization.

Based on the integration guidelines of the national online government services integration platform to establish and manage integration groups, strengthen design standards, organization and support, comprehensive integration, monitoring and guidance of the construction of mobile terminals of the integrated national platform. The national integrated online government service platform construction management coordination team is responsible for developing the national integrated platform mobile terminal model, compiled by a list of high-frequency government services, as well as the specialized organization and implementation of docking and system orientation. All regions and State Council stakeholders should establish effective partnerships to support the development and management of federal platform service mobile terminals in the regions, establish a service platform development plan for government mobile platform; Complete construction and administration management by quickly supporting mobile devices on government service platforms.

(2) Improved stability.

All regions and agencies involved in the State Council should strengthen the funding of government-sponsored mobile terminal platform services, request docking, day-to-day operations and monitoring, and put them into financial management at this level to promote sound and health. Sustainable development of mobile terminals on government service platforms. Improve operational management teams to develop, refine operating systems and service standards, and establish consistent, reliable and sustainable operational support. Use the latest news, government websites, government agencies, public places, etc. . Mobile government services.

(3) improvement of monitoring and evaluation mechanisms;

All regions and State Council stakeholders should focus on the development and management of mobile sites on the national integration platform in accordance with the mandate of the state. Improve and improve monitoring and evaluation, integration of design, implementation and management of operations, security, service operations, etc. Ability to provide mobile device levels and services in shared countries.

(4) improving security capacity;

All districts and other departments of the State Council should use encryption tools, security audits and other means to improve security and risk prevention, manage the operations of mobile terminals of government community services, and establish a complete system. . - An integrated level and environmental protection platform to protect the efficient, effective and efficient operation of the country. Improve data security management, strengthen user privacy protection, strictly control user information collection, and protect user rights to know, select and quickly private. Strengthen the network security team, improve the cooperative working mechanisms for ensuring the security of the interregional and interdepartmental network, establish and improve emergency plans and continue to improve prevention, surveillance and early warning at daily, emergency work.

Additional information:

1. Hierarchical diagram of mobile terminals of the national platform of integrated government services

2.Ntawm National Integrated Government Service Platform Mobile Endpoint Technology Architecture Diagram